FAQ

Frequently asked questions about Yenwa IT services

Short answers to common questions about support, outsourcing, cloud, security, service requests and cooperation.

Reliable IT care Infrastructure, support and security in one place

We combine practical engineering, documentation and long-term support for companies that need dependable operations.

FAQ

Frequently asked questions

How quickly do you respond to enquiries?

During business hours we try to respond as quickly as possible. Standard enquiries are usually handled on the same working day.

Is the initial consultation non-binding?

Yes. The first consultation is used to understand the situation, scope, risks and practical next steps.

Do you provide services across Slovakia?

Yes. Many services are provided remotely across Slovakia; on-site work is planned according to location and scope.

Can you take over IT from another supplier?

Yes. We start with access, documentation, devices, services, backups and risks, then prepare a stabilisation plan.